Kramer & Leonard Customer Service

Service. Many companies talk about it. Kramer & Leonard lives by it. Kramer & Leonard's focus on quality, professionalism, and integrity is derived from twenty years of providing real value to our customers.

Kramer & Leonard has invested in technology to provide customers with more efficient methods of office product procurement. At the same time, there is no push for customers to use technology.

Kramer & Leonard's ordering process is personalized and easy. Our customer service representatives are easy to reach. There is no phone system maze to punch through. Just call. We'll be available from 8:00 AM to 5:00 PM CST Monday through Friday. Looking for online ordering? Our online ordering system gives you control to make efficient purchases.

Efficient purchasing is the standard at Kramer & Leonard. Office products are usually delivered the next day by Kramer & Leonard employees who vigilantly work to deliver quality, non-damaged goods.

Technology is also an important function of Kramer & Leonard. The Kramer & Leonard team consists of members who are Cisco certified, A+ certified, Sharp certified, and Herman Miller for Healthcare certified. In fact, our staff has received numerous awards such as the Gold Medallion award for superior technical service, an award for advancing technology in Indiana, as well as awards for best-in-class service from the Northwest Indiana Business magazine.

Kramer & Leonard is working hard to provide customers with the service they deserve. From our commitment to quality goods delivered with care to advanced technology for your office, we are here to help provide real value for your organization.

Frequently Asked Questions

Q: How can I contact Kramer & Leonard?

A: Visit our contact us page for information on reaching us.

Q: How can I find out more information about a product?

A: Additional information about office products can be obtained by visiting the Biggest Book at http://www.biggestbook.com

Q: How can I request an online account?

A: Go to the online ordering system using the guest account by clicking here, then click on the "Request An Account" link on the right hand side of the page.

Q: Can I send in my order via fax?

A: Sure. If you need a copy of the fax form, you may download a copy by clicking here. Adobe Acrobat will be needed for the download.

Q: How do I establish credit terms for my business?

A: Simply fill out the Kramer & Leonard credit application and fax it to (866) 929-4686. Adobe Acrobat will be needed for the download.

Q: Do you have a retail location?

A: Yes. We have a retail location in Chesterton, Indiana. Our Chesterton, Indiana facility has an office supply retail outlet as well as a beautiful furniture showroom.