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| > Kramer Leonard receives Best Office Design Firm and Best Place to Buy Office Equipment awards by Northwest Indiana Business magazine. |
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| > Kramer Leonard celebrates its 20 year anniversary. A special thank you to all of our customers who have made this milestone possible. |
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Service Request |
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Meter Reads |
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FAQ |
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Contact Us |
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The answers to some of the most common questions at Kramer
& Leonard, Inc.
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Drivers |
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Where can I find the latest printer or copier
drivers for a machine? |
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For units manufactured by Sharp Electronics,
click
here for Sharp driver information.
For units manufactured by Kyocera,
click here for Kyocera driver information. |
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Manuals |
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Where can I find a manual for my copier,
printer, scanner, or fax machine? |
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Operation manuals can
be found by clicking
here for Sharp Manuals and clicking
here for Kyocera manuals. |
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Service |
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How can I get in touch with someone to
service a Kyocera or Sharp Electronics copier, printer, or scanner? |
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You can
request service online or call (800)
922-5226 ext 232. |
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How do I find the IP address of my Kyocera
KM-3035,3530,4530,5530 scanner? |
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Please review this PDF
document showing you how:
IP Address of Scanner |
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Do you service other printers or copiers
besides Sharp or Kyocera? |
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At this time, we are not
servicing any other units. Many of these units are sold near or below cost
in an effort to charge premium prices for consumables (as much as 300%), as
such, repairing these units typically results in charges that makes the
repair cost inefficient. Beware of these types of units -- particularly when
you have a substantial monthly volume of copies or printer. We suggest you
contact
us for a free cost per copy evaluation. |
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How can I
save on my printing costs? |
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First of all, beware of toner pirates.
Toner pirates are companies that call making it appear they are from a
trusted source; however, they are typically overcharging customers for
non-OEM equipment that may void your warranty or service agreement. Second,
keep an eye on your consumable costs, a market leader in printing spends a
lot of money marketing their low cost units -- unfortunately, a quick
analysis can illustrate the low cost ends at the initial purchase.
Consumable costs for many of their units are 300% higher than their
competitors. |
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I
can not get my AR-M162 or AR-M207 to print using an USB cable. |
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First, make sure your system
meets the minimum requirements. Use the CDROM named, Digital Multifunction
System, AR-M160/M200 Series Type B Software CDROM (1). Run the setup program
off of the CDROM. When the first window appears, it will ask for the
language. Select English and click the Next button. Click the Yes button if
you agree to the terms and conditions. Click Next. Click the Custom
button. Click the MFP button and complete the installation.
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